The 2025 Tenant Wishlist: What Service Tenants Want in a Strip Center Lease

Service-based tenants—like med-spas, wellness clinics, pet care providers, boutique fitness studios, and professional offices—are the driving force behind many of today’s most successful retail strip centers. But these tenants have shifted what they look for in a lease. We work with landlords every day to tailor leasing strategies that attract and retain this high-performing group. Here’s what these tenants want—and how we help you deliver it.

1. Easy Access & Strong Visibility

Service tenants need locations that are easy for customers to find and access. Street visibility, clear signage, and ample parking are not “nice-to-haves”—they’re dealmakers.

We help landlords improve layout flow, update signage, and reconfigure entrances to maximize exposure and customer convenience. Our high-impact branded signage also increases daily call volume and tours.

2. Move-In Ready or Flexible Buildouts

Modern tenants want functional, flexible layouts they can personalize. Whether it’s a turnkey med-spa suite or an open-floor concept for a fitness brand, flexibility is key. Our leasing team works with owners to understand what buildout support makes sense—and how to market flexibility as a leasing advantage. We’ve helped countless owners reconfigure units and showcase this adaptability through high-quality photos and brochures.

3. A Tenant Mix That Drives Business

Service tenants thrive next to complementary businesses. A boutique fitness studio can benefit from being next to a smoothie bar and vice versa. A law firm enjoys the traffic of nearby tax prep or insurance tenants. We assist owners in curating a strong mix—service-heavy, local-friendly, and neighborhood-focused—to increase traffic and keep the entire center thriving.

4. Digital Marketing That Drives Visibility

These tenants live online—and so do their customers. Your listing needs to speak their language.

That’s why we use:

• Professional photography and drone video

• Mobile-friendly listings and lead capture forms

• Paid ads targeting specific industries

• Custom brochures that make decision-making easy

Our in-house marketing team helps your space show up—in inboxes, newsfeeds, and search results—so the right tenant sees it first.

5. Space That Supports Experience

Many tenants today are offering more than a product or service—they’re delivering an experience. That means thoughtful lighting, inviting entrances, soundproofed walls, or room for small events. We help highlight your space’s experiential value and show prospects how it can support customer-focused services that drive loyalty and repeat visits.

How This Translates to Faster Leasing

When your property checks these boxes, you don’t just get more inquiries—you get better ones. We’ve helped our landlords:

• Lease previously stagnant spaces in under 60 days

• Retain tenants with long-term service-based models

• Sell stabilized assets faster thanks to high-quality occupancy

Whether you’re trying to fill one vacancy or reposition an entire center, aligning your strategy with the 2025 service-tenant wishlist gives you a major advantage—and we’re here to help you do it.

Ready to Attract the Right Tenants?

Let’s talk. Whether you need fresh signage, a digital listing push, or a new mix strategy—we’ll help position your space for the tenants who drive value.